Small Firm, Big Heart: The People Side of Accounting
Description
Randy Crabtree welcomes John Jordan, a small firm owner from Raleigh, North Carolina, and fellow member of the Intuit Tax Council, for Episode 229 of The Unique CPA. John shares his journey from working at large and regional accounting firms to founding his own people-focused practice, where building lasting client relationships is at the heart of his business. Sales-oriented by nature, John enjoys running a small firm and forging very strong personal relationships with his clients, and he talks to Randy about how he still manages to stay in business mode while doing so. He discusses his approach to pricing, technology, and staff management, as well as how important his connections on the Intuit Tax Council and other accounting groups has been both for his mental health and the growth of his firm.
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United States
