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Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! https://www.servicebusinessmastery.com

In this episode of the Service Business Mastery podcast, hosts Tersh Blissett talks with Dan G. (Dan Goodman), CEO and Founder of Building36 Technologies, a company dedicated to helping contractors grow through smart home technology. Dan shares how tools like smart thermostats, sensors, cameras, and branded apps help contractors stay connected with customers, remain top of mind, and build long-term loyalty. He explains how automation, remote monitoring, alerts, and simple setups make service more reliable and easier to deliver. Throughout the conversation, Dan highlights how smart tech not only improves customer retention and increases recurring revenue but also supports faster, more sustainable business growth for service contractors.

In this episode, here's what you can expect to learn: 

1. How smart thermostats help build long-term customer loyalty.

2. Why branded apps and alerts keep contractors top of mind.

3. The value of using automation to catch system issues early.

4. How connected devices can boost service and add revenue.

5. Why simple tech tools help contractors grow and stay ahead.

Timestamps⏰

[00:00 ] - Recap
[01:59 ] - Episode Intro & Meeting Dan Goodman
[03:09 ] - Dan’s Tech Journey from MIT to Smart Thermostats
[04:15 ] - Starting Building36: From Retail to Trade Focus
[05:11 ] - Smart Home Uses: Sensors, Locks, Lights, and More
[06:41 ] - Compatibility with Thermostats & HVAC Systems
[11:31 ] - Monthly Reports and Alerts for AC Performance
[18:48 ] - Building Recurring Revenue from Smart Cameras
[23:11 ] - Using Thermostat Data to Boost Early Bookings
[25:18 ] - AI, Automation & Data Use in HVAC Maintenance
[29:24 ] - Remote Monitoring, Sensors & AC Efficiency
[40:44 ] - Zoning, Temp Sensors & Multi-Thermostat Setups

If you enjoyed this insightful conversation with Dan Goodman, please leave us a review (5 stars would be greatly appreciated 😉).

Links & References:

LinkedIn: 

• Dan G.

• Building36 Technologies

Website: 

• Building36 Technologies

This episode is kindly sponsored by:

• Sera

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

• Lace.ai

• Autobot.ai

• ServiceWorldExpo

Connect with us!

• Tersh Blissett

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic

• StreamYard

• IfTTT

• Zyra Talk