Southwest Airlines Waives Fine, Rewards Operational Improvements
Update: 2025-12-07
Description
The U.S. Department of Transportation has decided to waive a portion of a large fine previously issued to Southwest Airlines, totaling $140 million, due to the airline canceling thousands of flights during a major winter storm in 2022. The fine was originally imposed for breaking consumer protection laws, with most of the money going to compensate affected travelers. However, the final $11 million payment has been waived due to Southwests improved on-time performance and network operations investments. This decision aims to encourage airlines to invest in more resilient operations, benefiting consumers directly through better service.
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