Speaking Their Language: The Power of Seeing, Listening, and Understanding (Feat: Fran Malkin)
Description
"The best negotiators, the best educators, the best leaders—they don’t force answers; they make space for answers to reveal them- selves. When you do that, when you listen deeply enough, care authentically enough and speak the right language, you don’t just close deals; you open doors, you solve problems, and you might, without even realizing it, be saving a life."
Following the release of Flip the Script: Using Tactical Empathy to Turn Tough Talks into Breakthrough Results, Fran Malkin joined us on the podcast to discuss her inspiring story and how utilizing tactical empathy paved the way for monumental life changes. Malkin's chapter entitled "Speaking Their Language: The Power of Seeing, Listening, and Understanding" recounts personal experiences that left a critical impact upon her life, and how she ultimately charted a path towards success and fulfillment.
So sit back, relax, and enjoy another enlightening conversation from one of the brightest minds in business.




