Steve Rubel on AI, Media Analytics, and the Future of PR
Description
For nearly 20 years, Steve Rubel was a key figure at the global public relations and marketing consultancy firm Edelman, shaping its approach to media strategy and digital communication. A pioneer in blogging and digital PR from the early 2000s, Steve has long been at the forefront of emerging media trends, helping businesses navigate the ever-evolving landscape of content, journalism, and corporate communication.
In December 2024, Steve’s journey at Edelman came to an unexpected close when he was affected by a reduction in force at the agency. He has embraced the transition as an opportunity to reconnect with industry peers, reflect on the broader PR profession, and explore his next chapter. His announcement on LinkedIn in December drew an overwhelming response, reinforcing the deep connections he has built throughout his career.
Now, Steve is focused on one of the most untapped opportunities in communications: using AI and analytics to uncover hidden patterns in media. He believes that by leveraging these insights, PR professionals can craft smarter, more mediagenic narratives, improve media engagement, and redefine the future of thought leadership.
He plans to help agencies adopt AI-powered media analytics and drive innovation in communication. His advice for PR professionals: stay curious, experiment with AI tools, and learn how to extract real value from data.
In this FIR Interview, Steve joins Neville Hobson and Shel Holtz – for the fifth time in an FIR Interview – to discuss the role of AI in modern communication, how data-driven storytelling is transforming PR, and why agencies must adapt to survive in an AI-driven industry.
About Our Conversation Partner
Steve Rubel is a media analyst, innovation catalyst, and communications strategist with a proven track record of identifying emerging trends and delivering actionable insights to help organizations thrive in the dynamic media landscape.
Over a 19-year tenure at Edelman, he advised hundreds of global corporations and nonprofits, shaping strategies that drove meaningful impact. Beyond providing strategic counsel, he played a key role in advancing Edelman’s competitive edge by championing innovative capabilities, accelerating the adoption of new services, and positioning the firm as a leading authority on media.
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Video Version on YouTube
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Verbatim Transcript
@nevillehobson (00:02 .766)
Hi everyone and welcome to this FIR interview. I’m Neville Hobson in the UK.
Steve Rubel (00:03 .279)
you
Shel Holtz (00:09 .072)
And I’m Shel Holtz in Concord, California, and we have a very special guest with us today. Steve Rubel is joining us. Steve is one of our more regular guests on FIR Interviews, having appeared as we counted five times, the last one in 2013. So it has been a while. Welcome, Steve. It’s great to see you.
Steve Rubel (00:31 .692)
Thank you, it’s an honor to be part of the Five Timers Club. So that’s an SNL reference for those who may not know.
Shel Holtz (00:34 .998)
It is, the jacket’s in the mail.
I asked ChatGPT to tell me about you, Steve. Just curious to see how accurate it would be and where it would focus. So I’m going to read these three paragraphs and you can let us know how ChatGPT did on this. says, Steve Rubel is a prominent public relations executive and professional blogger known for his expertise in media trends, digital culture and content strategy. He has held significant roles at Edelman.
the world’s largest public relations firm, including serving as chief content strategist. In this capacity, Rubel has been responsible for advancing Edelman’s thinking on the evolving media ecosystem and helping clients develop innovative programs that blend paid, owned, and earned media. Throughout his career, Rubel has been a thought leader on the future of media consumption, advising clients such as Adobe, Starbucks, Samsung, and GE. He has emphasized the importance of companies operating in real time, like media organizations,
leveraging technology to create compelling content and synchronize communications across various channels. In recent years, Rubell has focused on the potential of analytics and artificial intelligence to uncover hidden patterns within the media landscape. He believes that these insights can benefit communications professionals, the organizations they represent, and the press. By analyzing untapped data, companies can craft more compelling and mediogenic narrative platforms, develop content strategies,
Steve Rubel (01:55 .15)
Amazingly accurate, maybe a little over the top in the flattery. And I would say just the one part that was wrong.
Shel Holtz (02:08 .231)
and established thought leadership. So Steve, how’d Chachipiti do?
@nevillehobson (02:19 .726)
Thanks for watching!
Steve Rubel (02:21 .696)
He says that it was a prolific blogger. am a prolific blogger. I mean, it’s not true anymore. I was for many years, but not recently, but certainly at one time. At one time I was.
Shel Holtz (02:30 .867)
Yeah, Yeah, media persuasion was a very influential blog in this day. Micro persuasion.
@nevillehobson (02:33 .676)
Yeah.
Steve Rubel (02:35 .822)
Well, micro persuasion and then later and then later for the later for adage and so forth. Yeah.
@nevillehobson (02:38 .51)
Yeah. That was that was the the start of things back in those early days 2005 2004. Yeah. So in December, you wrote a post that really caught my eye like Whoa, on LinkedIn, announcing that you were leaving Edelman. And that you’ve been there nearly 19 years.
Steve Rubel (02:45 .454)
Oh yeah, a long time ago.
Steve Rubel (02:57 .682)
@nevillehobson (03:04 .526)
And you’ve received, I left a comment I know you did as well, Shell, but you’ve had like 200, nearly 300 comments from people on that post. It’s quite extraordinary outpouring of well-being, I think, and warmth all around. So that’s two months ago, and here we are having this conversation. I’m just curious, as Shell is, we both are really, what’s your journey now and leaving after 19 years?
How was that? So, you know, what’s happening?
Steve Rubel (03:37 .381)
Yeah, well, mean, first of all, I just want to say, just, you know, put a flag here that just it was a remarkable privilege to work for such a quality organization for for almost 20 years. And so I have nothing but love and respect for the Elman family.
I was caught in a reduction in force that they made in the beginning of December. it was just shocking and disappointing, just it’s a business decision. And so I don’t in any way take it personally. like I said, I’m just grateful for every minute that I got to spend there. As you guys may or may not know, I was…
I was very vocal and active online for many years and then about six, seven years ago, kind of a deliberate decision to step back and to really focus much more on element client work and teams. There’s no story behind it. I just kind of got tired of it and wanted to really do something different. I’m of the belief that the internet has a short memory.
I put that up just to have something on the record, just to say that I wasn’t there anymore. And I was really blown away just by how people just were responding to that post, but also just the outreach I got. had people contact me from 30 years ago I worked with, 20 years ago, 15 years ago, 10 years ago, five years ago. It was staggering. And from all ways, from LinkedIn, from email, from text messages and so forth.
And that was something I totally did not expect at all. I just really wasn’t, I wasn’t ready for that. So I took some time and I said, okay, look, I’m going to use this time to just catch up with people because that’s something I really hadn’t done in the last few years. And so I just said, I’m going to book myself silly. I’m going to have one to three Zooms a day with people just to catch up and see what they’re doing.
Steve Rubel (05:50 .502)
to kind of poke my head above ground and really kind of get a better understanding of the profession and where the profession’s at beyond Edelman because as great as Edelman is, it’s one view. And I really wanted to have a little bit of a broader perspective. So I took the time to do that. And then I took the time to also think about kind of what I want to do next, which we can talk about. And then
Just to kind of, I mean, I had no infrastructure. mean, jus