Stop Abusing Your Customer List: How to Build Retention People Actually Love w/ Tarun Kamath
Update: 2025-11-19
Description
Today, I bring on my mentee Tarun Kamath of Arcady Media to decode the truth about email and SMS retention, what works, what ruins your deliverability, and what most brands get wrong by default. From pop ups that actually convert to pre BFCM warm ups, customer preference centers, and why Q5 is a goldmine, this episode is a masterclass in relationship driven marketing.
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