Strategic Alignment for CX and EX: April Ho-Nishimura, onsemi
Update: 2023-11-20
Description
This episode is brought to you by Wix Studio.
The convergence of customer experience (CX) and employee experience (EX) is more than a trend; it's a strategic imperative. Organizations are recognizing the symbiotic relationship between how they treat their customers and their employees, understanding that a holistic approach can drive significant improvements in performance and satisfaction. Bridging these two domains requires a nuanced understanding of both the internal and external dynamics of organizations.
Comments
In Channel
Download from Google Play
Download from App Store
United States00:00
00:00
x
