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Suggestions to Retailers for Providing better experience & Gaining Market Share

Suggestions to Retailers for Providing better experience & Gaining Market Share

Update: 2018-11-26

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This episode dives deep into 3 ways that I believe every retailer can do much better, to provide better experience and gain more market share: A) Store Mgmt, B) In-Store Service, and C) True omni-channel. The experience is derived over time, but specific cases around Black Friday (Thanksgiving) season of 2018 are mentioned. If you'd like to discuss ideas further (casually/professionally), contact me at: sunnyk.goklani@gmail.com. The cover art is from Macy's in Center city, Philadelphia.

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Suggestions to Retailers for Providing better experience & Gaining Market Share

Suggestions to Retailers for Providing better experience & Gaining Market Share