In this episode of Supply Chain Decoded, Jenni sits down with longtime friend and former Transfixer, Jack Pendergast, now Associate Director of Logistics at City Harvest, New York City’s first and largest food rescue organization. Together, they trace Jack’s journey from brokerages and fine art freight to purpose-driven logistics—moving millions of pounds of food and essentials to New Yorkers who need it most.

Jack pulls back the curtain on what it really takes to keep a city fed: timing deliveries to food pantries with limited storage, navigating NYC traffic with a veteran union driver fleet, and managing peak season as holiday demand, marathons, and food drives all collide. He also shares how City Harvest is responding in real time to crises like government shutdowns—getting fresh food to military families, TSA workers, and other federal employees missing paychecks.

They dive into why people, not just KPIs and tech, are the real backbone of any supply chain—from drivers and warehouse teams to community partners—and how City Harvest is thoughtfully modernizing its tech stack without losing sight of its mission: rescuing food that would otherwise go to waste and getting it into the hands of New Yorkers for free.

Listen in to hear:

• How Jack’s brokerage background prepared him for nonprofit logistics
• What makes food rescue and produce logistics uniquely challenging
• Why relationships with drivers and community partners make or break operations
• Simple ways you (and your company) can support City Harvest this season

Plus, learn how you can get involved in giving back during this holiday season.
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Disclaimer: All views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Transfix, Inc. or any parent companies or affiliates or the companies with which the participants are affiliated, and may have been previously disseminated by them. The views and opinions expressed in this podcast are based upon information considered reliable, but neither Transfix, Inc. nor its affiliates, nor the companies with which such participants are affiliated, warrant its completeness or accuracy, and it should not be relied upon as such. All such views and opinions are subject to change.