Donald Trump calls Susie Wiles the “ice maiden” for her ability to stay cool under pressure. It’s an invaluable skill in her role as White House Chief of Staff - responsible for who has access to the President.

Aged 68, Susie Wiles has spent more than 40 years in Republican politics – steering powerful men to elected office. She’s worked for US presidents, governors, mayors and Congress members. But she likes to stay out of the limelight.

Most of her experience has been in Florida, where she’s had a string of political success stories. Including big names like Senator Rick Scott and Ron DeSantis – running their campaigns to become governor of the Sunshine State.

Back in 2015, Donald Trump was a long shot for President, so he turned to Wiles for help winning Florida. His victory in the state helped him clinch the White House in 2016.

As Trump’s campaign manager for the 2024 run, Susie Wiles is widely credited with running what many regard as Trump’s most disciplined and strategic campaign.

Susie Wiles grew up in New Jersey. Her father, Pat Summerall, was a professional football player and later a famous sports broadcaster. But, he was an alcoholic and he credits his daughter for helping him overcome his addiction.

Stephen Smith talks to friends, colleagues and commentators to find out how events in Susie Wiles’ life have shaped her to become one of President Trump’s most trusted advisors – doing a job widely considered to be one of the most important in Washington.

Presenter: Stephen Smith
Producers: Bob Howard and Sally Abrahams
Production Coordinator: Maria Ogundele
Sound: David Crackles
Editor: Nick Holland

Credits:
Susie Wiles interview with Lara Trump on Fox News, March 2025
The Apprentice, Episode1, Series 1, 2004 on NBC. Produced by Mark Burnett and Donald Trump
CNN Florida Gubernatorial Debate - Ron DeSantis vs Andrew Gillum Oct 21, 2018