In this episode, Martin Smith interviews Gavin Boswell, the Director of Procurement at Serco. 

They discuss Gavin’s 10-year career at Serco and the evolution of procurement over the past 30 years and the changing role of procurement professionals. 

They also explore the value proposition of procurement and the different methods used to deliver cost reduction and value optimisation. 

Gavin discusses the challenges and opportunities that come with leading transformation efforts in different organisations and emphasises the importance of creating alignment and appreciating the criticality of leadership in driving successful transformations. 

Gavin also discusses AI and its potential impact on procurement regarding processing activities, such as purchase order and invoice processing, as well as more strategic activities like supplier relationship management, innovation, sustainability and risk management.

This episode of Talent Talks covers:

• Different methods and approaches are used to deliver cost reduction and value optimisation in procurement. 
• Innovation and building relationships with suppliers are key to enhancing competitiveness.
• Procurement should align with the strategic priorities of the business.
• Curiosity leads to a data-driven approach and enables strategic and business-focused procurement.
• Being proud of the profession and the journey of development in procurement is rewarding and fulfilling. 
• AI could play a significant role in procurement, freeing up talent for more impactful activities.

Chapters

00:00

Introduction and Background

02:01

The Value Proposition of Procurement

04:20

Prioritisation and Focus in Different Business Units

06:23

Transformation and Development

08:23

Creating an Environment for Collaboration in Procurement

11:23

The Importance of Alignment

13:35

Challenges of Achieving Alignment in a Complex Business

15:50

Developing a Business Mindset

20:38

The Rewarding Journey of Development in Procurement

21:53

Continuous Learning and Evolution in Procurement

23:51

The Future of Procurement in the Digital Age

24:12

The Role of AI in Procurement

25:15

The Role of Automation in Procurement

25:58

Unlocking Talent through Automation

26:18

Using Automation for Processing and Strategic Activities

26:39