Work With My Team: https://www.blackswanltd.com/contact
Stop losing and start WINNING. Negotiations can feel intimidating, but our methods make it easy. We rely on emotional intelligence and empathy to get the job done. Explore our content and find the best skills and strategies to ace negotiations. Head to our website to subscribe to our newsletter and attend one of our live events. See you there!

===============================================================

Don’t Miss Out on the Latest Negotiating Insights
🔔Subscribe ⬇️
@Blackswanltd1
✉️Join our free Newsletter: https://blog.blackswanltd.com/the-edge

About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.

Connect with The Black Swan Group
📨Website: https://www.blackswanltd.com
Instagram: https://www.instagram.com/blackswangroupltd/
Twitter: https://twitter.com/BlackSwanGrp
Facebook: https://www.facebook.com/BlackSwanLTD
LinkedIn: https://www.linkedin.com/company/the-black-swan-group

Connect with Chris
Linkedin: https://www.linkedin.com/in/christophervoss
Instagram: https://www.instagram.com/thefbinegotiator/?hl=en

Grab a copy of #ChrisVoss book Never Split the Difference© today. Find it here: https://amzn.to/3dutw0L

Thanks for watching!
00:00 Introduction
00:33 Mirroring
01:05 Labels
01:54 No-Oriented Queations
02:48 Summary
03:04 Outro