Talking Empathy and Service Design with Rubab Paracha

Update: 2021-04-06

Description

Empathy is key in UX, but it can be also confusing. What is empathy in design? Is it a skill or a given we are born with? What is service design? How empathy plays role in service design and UX?

We are doing a deep dive into these topics with Berlin-based service designer Rubab Paracha.

You will learn...

what is service design
service design VS UX
how empathy plays a key role
how to exercises empathy to move things forward with your team

Learn more about Rubab: https://solair-aesthetics.com/

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Talking Empathy and Service Design with Rubab Paracha

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Talking Empathy and Service Design with Rubab Paracha

Csaba Házi

Talking Empathy and Service Design with Rubab Paracha