In this Podcast we chat to Victoria Coster (CEO Credit Fix Solutions) about what trends she has seen, given lockdown meant a lot of people have lost their jobs/unable to work. All of this affected their debt repayment obligations and hence their credit reports.

However before we get into that, we start the conversation talking as working parents and about the complexities of WFH. Dealing with children, their mental health and of course screen time whilst running a business.



The mental toughness to deal with those things in the "covid normal" times that we find ourselves in has pushed some people to the edge. Yet Victoria's business relies on speaking to customers who have life events that push their credit reports into less than ideal areas where lending assessments are concerned.



So you would think that the strength to continue to take the next case and listen to sad stories day in and day out can have a drain on you. How does Victoria and her team do it?