Talking Ops: Why Focused Execution Drives Better Hospice Growth.
Update: 2025-12-15
Description
In this episode, Tony sits down with Chris Smith, long-time hospice operator and new CEO of Affinity Hospice, to unpack what really moves the needle in hospice growth. They explore alignment between sales, clinical and operations; the role of the Four Disciplines of Execution; and why focusing on leading indicators matters more than chasing lag metrics. An essential conversation for leaders navigating today’s complex post-acute environment.
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