DiscoverUnstructured Unlocked by Indico DataTaming the messy middle with Nigel Walsh on intelligent insurance workflows and AI transformation
Taming the messy middle with Nigel Walsh on intelligent insurance workflows and AI transformation

Taming the messy middle with Nigel Walsh on intelligent insurance workflows and AI transformation

Update: 2025-10-24
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The next great transformation in insurance isn’t about modernization. It’s about orchestration. On the most recent episode of Unstructured Unlocked, we sat down with Nigel Walsh, Global Head of Insurance at ServiceNow, to explore how AI is reshaping the industry from the inside out. From taming the “messy middle” to empowering people through intelligent workflows, Walsh shares how carriers can turn complexity into agility.

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Taming the messy middle with Nigel Walsh on intelligent insurance workflows and AI transformation

Taming the messy middle with Nigel Walsh on intelligent insurance workflows and AI transformation

Indico Data