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In this episode of The Healthcare Trailblazers Podcast, we dive into the world of healthcare engagement with Dan Fox, Managing Director of Healthcare at Drips. Dan shares how his team is transforming patient communication by integrating proven strategies from performance marketing into healthcare—breaking down barriers created by compliance and outdated practices.

Learn why direct mail is a thing of the past, how SMS is revolutionizing patient outreach, and what the future holds for digital healthcare engagement. If you've ever wondered how to improve healthcare communication without sacrificing compliance, this episode is for you.

Key Takeaways:

• Text Messaging in Healthcare: How SMS is becoming the preferred channel for patient engagement and why secure portals aren’t the solution.
• Balancing Compliance and Convenience: Strategies for maintaining HIPAA compliance while creating a seamless patient experience.
• Selling into Healthcare: Tips for navigating the complex decision-making processes in healthcare organizations.
• Digital Front Doors: The role of light digital content in enhancing patient interaction and reducing friction.
• Future of Healthcare Communication: Predictions for 2025, including the shift toward digital self-service and streamlined patient engagement.