This episode focuses on how the care environment in behavioral health settings can make patient engagement challenging, with suggestions on how to improve the patient experience during these stressful care episodes.

During this episode you will: 

• Learn how patients with coexisting behavioral health and medical diagnoses typically have more pronounced symptoms 
• Hear about how keeping a patient-centered focus can help to engender trust with patients who have behavioral health diagnoses 
• Examine the importance of considering the entire patient, rather than using a disease-only or system-only approach 

Check out this White Paper from Coverys that provides groundbreaking insight into patient engagement: https://www.coverys.com/knowledge-center/the-importance-of-patient-engagement

Link to Transcript

Coverys companies are a leading provider of medical professional liability insurance for medical practitioners and health systems. Coverys provides a full range of healthcare liability insurance options, advanced risk analytics, and best-in-class risk mitigation and education resources to help clients anticipate, identify, and manage risk to reduce errors and improve outcomes.

Med-IQ, a Coverys company, is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.

The information provided through this activity is for educational purposes only. It is not intended and should not be construed as legal or medical advice. Opinions of the panelists are their own and do not reflect the opinions of Coverys or Med-IQ. 

Music and lyrics: Nancy Burger and Scott Weber