The Client Experience is the NEW Marketing
Update: 2025-06-27
Description
Buckle up.. In this week's episode we talk
- Old marketing = posting, ads, discounts
- New marketing = unforgettable client experience that does the talking for you
I- n 2025, your reputation is your marketing
Key Points: VALUE x VALUE
✔️ The Experience Starts Before They Sit in Your Chair
Booking process, confirmation, vibe check—all part of your brand
✔️ Word of Mouth is Now Experience-Driven
Clients don’t just share results—they share how they FELT
If the energy is off, they ghost—even with great hair
✔️ Retention IS Your Marketing
Loyal clients = walking, talking ads
The best “marketing strategy” is keeping clients obsessed with their experience
So Tune in and take some notes!
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