In today’s episode, Jonathan Newton discusses The Community Retrofit Hub project with Colin Timmins and Filipe Amarante from National Energy Action (NEA). Colin and Filipe explain why The Community Retrofit Hub’s approach is to place householders central throughout the retrofit process and outline how to achieve this. The discussion covers the importance of providing end-to-end support through building trust and partnerships, involving householders in the decision making process, guidance in liaising with installers and providing aftercare in areas such as technology use and maintenance requirements.

For further information visit: https://www.nea.org.uk/who-we-are/retrofit-technical-research/the-community-retrofit-hub-project/

This podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.

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