The Customer Experience Mindset in Collections

Update: 2023-09-22

Description

In this episode, Sidetrade’s Senior Customer Success Manager, Staci Cima discusses the idea behind adopting a customer experience mindset across the full Order-to-Cash cycle, but particularly as the foundation of your collections strategy. How do you collect and still practice customer centricity?

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In Channel

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The Customer Experience Mindset in Collections

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The Customer Experience Mindset in Collections

Sidetrade

The Customer Experience Mindset in Collections