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The Direct Link Between Data Intelligence and Positive Customer Experience

The Direct Link Between Data Intelligence and Positive Customer Experience

Update: 2025-01-14
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In 2025, data intelligence has moved from being a competitive advantage to an operational necessity. Amit Patel, senior vice president at IT consulting firm Consulting Solutions, says those companies that make the most of data intelligence will create customer experiences that win business, open the door to upselling, and create the type of true partnerships that drive customer loyalty.

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The Direct Link Between Data Intelligence and Positive Customer Experience

The Direct Link Between Data Intelligence and Positive Customer Experience

Paul Nolan