Janet Schijns, Co-Founder and Managing Partner of JSG, returns to Channel Smart to interview Alexandra Zagury, Vice President of Partner Managed & as-a-Service, Global Partner Sales at Cisco. Together these industry thought leaders discuss the state of as-a-Service and essential focus areas, including the global talent shortage, a challenge for many channel partners. Alexandra provides invaluable insights and specific actions channel partners should take, sharing Cisco's "Five Cs for Channel Talent" framework.

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