DiscoverWho's Really the BOSS?The Four R's of Improvement Season: Recharge, Review, Refocus, Refine
The Four R's of Improvement Season: Recharge, Review, Refocus, Refine

The Four R's of Improvement Season: Recharge, Review, Refocus, Refine

Update: 2025-09-15
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Rachel and Marcus share their approach to "improvement season" - the strategic summer months between tax deadlines when most accounting firms slow down. They break down their four-part framework of recharge, review, refocus, and refine, revealing how they used this time to tackle everything from cybersecurity upgrades to team candor training after completing a firm acquisition. The duo candidly grade their own performance while discussing the challenges of maintaining momentum when team members are taking well-deserved vacations.

Introducing Collective by DBA
https://collective.cpa
https://www.linkedin.com/company/collectivebydba

Learn More About Dillon Business Advisors
https://www.dillonadvisors.com
https://www.linkedin.com/company/dillonbusinessadvisors

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  • (00:00 ) - Welcome to Who's Really the Boss

  • (00:55 ) - Family Updates

  • (03:01 ) - Accounting Firm's Busy Season

  • (03:44 ) - Improvement Season Concept

  • (07:51 ) - Recharge: Rest and Relaxation Strategies

  • (15:54 ) - Review: Analyzing Feedback and Performance

  • (22:49 ) - Refocus: Aligning with Mission and Vision

  • (24:56 ) - Refine: Setting Goals and Execution Plans

  • (30:09 ) - Technology and Security Enhancements

  • (36:29 ) - Soft Skills and Team Dynamics

  • (40:41 ) - Client Alignment and Service Models

  • (45:00 ) - Growth Strategies and Future Planning

  • (51:12 ) - Conclusion and Final Thoughts

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The Four R's of Improvement Season: Recharge, Review, Refocus, Refine

The Four R's of Improvement Season: Recharge, Review, Refocus, Refine

Marcus Dillon, Rachel Dillon