The Friction Point

The Friction Point

Update: 2026-08-04
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Welcome to the Pressure Zone Podcast, the ultimate stress test for tech and security leaders.

What happens when security stands between a retail giant and a £500M holiday launch?

In this episode, Robert Newby steps into the hot seat to navigate "The Friction Point." Just 72 hours before the massive Golden Quarter release of a high-speed checkout feature, a critical flaw is discovered—one that bypasses every fraud trigger in the system. With millions in revenue on the line, account hijackings blowing up on social media, and an uncompromising Board, Robert must balance profit against protection.

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The Friction Point

The Friction Point

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