Episode 1: The Future of Funeral Directing Starts Here

Funeral Directing isn’t what it used to be. The days of one-size-fits-all services are fading, and families are asking for something more: funerals that feel personal, meaningful, and true to the life lived.

In the first episode of Season 2 of The Funeral Fix Podcast, Oliver Thomson and Yaz Trollope set the scene for the future of funeral care. They explore why the role of the Funeral Director is evolving, how cultural and generational shifts are reshaping expectations, and what really matters to families when they reflect on a funeral.

Through real stories and candid conversation, Oliver and Yaz unpack:

• The shift from traditional templates to highly personalised services
• Why emotional intelligence is as important as organisation
• The impact of cultural diversity and technology on modern funerals
• What families actually remember about the day (and what they don’t)
• The challenges in place for Funeral Directors, from complex cases to cost pressures

If you’re curious about becoming a Funeral Director, already working in the profession, or simply interested in how funerals are changing, this episode gives you the big-picture view you need.

Takeaway: The future of Funeral Directing isn’t just about process, it’s about presence, professionalism, and adaptability.

For more head to www.funeralfix.com.au and use code PODCAST for 10% off any of our courses. 

Want to go deeper into what we do? Explore more at www.funeralfix.com.au
and stay connected with us on socials for updates, insights, and behind-the-scenes conversations:

Instagram: @thefuneralfix
Facebook: @thefuneralfix