Régine Villain, SVP of Supply Chain at Ochsner Health and 2023 AMR Award winner, discusses healthcare supply chain resilience and the engineering mindset that has shaped her leadership approach.

• Continuous supply disruptions require healthcare organizations to become "masters of resiliency" with dedicated teams focused on risk management
• Defining what's truly "critical" in healthcare supply chain goes beyond cost—it's about what causes delays in patient care
• Geographic challenges like hurricane season create predictable disruptions, but unexpected events require leveraging relationships and innovative thinking
• Industrial engineering background provides a methodical, process-focused framework for approaching supply chain challenges
• Bad processes can't be fixed with technology—sound foundations must come first before applying AI and other innovations
• Ochsner's recognition as a Gartner Top 25 healthcare supply chain reflects their commitment to continuous improvement
• Women leaders in healthcare supply chain bring holistic perspectives and deep connections with team members at all levels
• Successful careers in healthcare supply chain require genuine passion for service and understanding the impact on patient outcomes

For those considering a healthcare supply chain career: this field demands mission-driven commitment but offers the reward of knowing you're making a difference in patients' lives.

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