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Change Management Review Podcast
The Hidden Dangers of Focusing Excessively on Operational Efficiency with Filippo Passerini

The Hidden Dangers of Focusing Excessively on Operational Efficiency with Filippo Passerini
Update: 2024-03-20
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Description
In this episode Filippo Passerini reveals why when innovating business processes you should not overlook customer experience and the consequences of doing so.
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