DiscoverCapitalist CultureThe People Problem Isn’t People: Tom Healy Unpacks the CEO Mistake Costing You Millions
The People Problem Isn’t People: Tom Healy Unpacks the CEO Mistake Costing You Millions

The People Problem Isn’t People: Tom Healy Unpacks the CEO Mistake Costing You Millions

Update: 2025-12-09
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I’m thrilled to share some incredible insights from our latest podcast episode featuring the brilliant Tom Healy, co-founder of People Ops 360 and a leading expert in people performance systems. Tom has worked with prestigious organizations like the US Navy, Harvard Medical School, and Fortune 500 companies, and he’s here to share his wealth of knowledge with us.

Here are some key takeaways from our conversation that you won’t want to miss:

🔑 Key Lessons & Ideas:
  • Systems Over Individuals: Tom emphasizes that many challenges CEOs face with their workforce are actually systems problems, not individual people problems. This shift in perspective can transform how you manage and lead your team.
  • Scalable People Operations: Learn about the importance of having scalable frameworks for people operations that cover the entire employee lifecycle—from recruitment to retention.
  • Leadership Misconceptions: Discover the common misconceptions about leadership and how treating employees with care and respect can significantly impact performance and retention.
  • Regular Communication & Accountability: Tom highlights the critical role of regular communication and accountability in effective management.
  • Adapting to Workforce Dynamics: Understand the need for organizations to adapt to changing workforce dynamics and generational differences to improve retention and performance.

🌟 Curiosities & Insights:
  • Tom’s Journey: From writing a book for college students to delivering over 1,000 keynotes and building training programs for over a million learners, Tom’s journey is nothing short of inspiring.
  • Entrepreneurial Mantra: Tom shares his approach of saying “yes” to opportunities early in his career, which led to diverse experiences and valuable insights.
  • Gut Instincts in Leadership: The evolution of trusting gut instincts in leadership decisions and the importance of addressing issues head-on.
  • Core Values as a Blueprint: How clearly defined core values can guide every business decision and attract the right people to your organization.
  • AI in the Workplace: Tom’s perspective on the future of AI and its role in enhancing productivity and creating value in the workplace.

🎧 Why You Should Listen:
This episode is packed with actionable insights and real-world examples that can help you build stronger, more effective teams and organizations. Whether you’re a CEO, manager, or aspiring leader, Tom’s wisdom will provide you with the tools and mindset needed to navigate the complexities of people management and organizational systems.

Tune in to hear more about Tom’s experiences, his practical advice, and the powerful stories that illustrate the importance of systems in achieving consistent performance and excellence.

👉 Listen to the Episode Now!

Thank you for being a part of our podcast community. Your support and engagement mean the world to me. I can’t wait to hear your thoughts on this episode!

P.S. Don’t forget to share this episode with your friends and colleagues who might benefit from these insights. Let’s spread the knowledge and grow together! 🌟

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Connect with Kip on LinkedIn
https://www.linkedin.com/in/kipknippel/

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https://www.youtube.com/@capitalistculture/shorts

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The People Problem Isn’t People: Tom Healy Unpacks the CEO Mistake Costing You Millions

The People Problem Isn’t People: Tom Healy Unpacks the CEO Mistake Costing You Millions

Kip Knippel