In this episode, we explore the decline in trust within the U.S. health care system and discuss actionable strategies to rebuild it. Matthew Sherrer, associate professor and director of care team collaboration at the University of Alabama at Birmingham, and health care consultant Martin Nowak share insights on how relationship marketing, narrative medicine, and patient-centered care can improve health care experiences and restore confidence in the system. Learn how innovative approaches, such as leveraging technology and shifting to value-based care, can foster trust and strengthen connections between patients and providers.

Matthew Sherrer is an associate professor and director of care team collaboration at the University of Alabama at Birmingham Marnix E. Heersink School of Medicine, Department of Anesthesiology and Perioperative Medicine.  He can be reached on X @MattSherrerMD and LinkedIn. He is also the co-host of the Fresh Flow podcast and has publications on PubMed.

Martin Nowak is a health care consultant.

They discuss the KevinMD article, "Trust in American health care: What’s driving the decline?"

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