The Process Hierarchy Dilemma – Functional vs. End-to-End Mapping
Description
Is your process hierarchy helping or hurting your organization? In this thought-provoking episode, Caspar and Russell go deep into one of the most debated BPM topics—structuring process repositories. With no guest this time, it’s back to the dynamic duo tackling a pet peeve of process architects worldwide: the messy mix of functional and end-to-end process hierarchies.
🚀 Key Takeaways:
1️⃣ The Great Divide – Functional decomposition structures are great for modelers, while end-to-end views are crucial for business users. Mixing them creates confusion.
2️⃣ Best Practices or Worst Practices? – Many companies blindly adopt frameworks (SAP, APQC) without understanding their flaws.
3️⃣ Ownership Matters – Who owns an end-to-end process? It’s not always the function that executes it but the one that controls it.
4️⃣ The Map is Not the Territory – Process maps should serve as navigation tools, not rigid representations of architecture.
5️⃣ Time to Rethink Organizations? – Should businesses be structured around their processes instead of outdated hierarchies? A future podcast topic in the making!
🔊 Tune in to hear the debate, the laughs, and a few lighthearted disagreements! And if you know an expert on organizational structures and process alignment, we want to hear from you!
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