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• Why company culture is critical in driving technological innovation


• How introducing new technology into a traditional workplace can be an easy transition


• How critical it is to understand your customer's needs and pain points


• The next disruption in railway? The Railway Internet of Things (RIOT)

How Innovation in IT Leads to New Revenue Streams

IT is generally considered a cost center in organizations. At best, we see the IT department as providing vital infrastructure to support the business; it’s part of the operating cost, not really an investment that pays dividends.

Jason Brown, the CIO of Rio Grande Pacific, is out to change that perception. He believes the IT department can be a source of innovation, finding new ways to meet customer needs – and, yes, generating revenue.

In this interview, Jason shares how Rio Grande Pacific stays nimble and aggressive, moving faster than their larger competitors. He also discusses how to overcome resistance to change and get organization-wide buy-in to adopt new technology.

Listen to the episode to learn how Jason’s IT department unites marketing, R&D, and customer service to create solutions that fit the company’s niche market.