DiscoverWalls & Ceilings 'If Walls Could Talk'The Right Way to Disclose Surcharges to Customers
The Right Way to Disclose Surcharges to Customers

The Right Way to Disclose Surcharges to Customers

Update: 2025-08-18
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Credit card surcharges are becoming more common as processing fees rise, but Thea Dudley stresses they must be implemented legally, transparently, and with advance notice to customers. She advises contractors to phase in changes carefully, avoid surprises at payment, and follow merchant service rules to maintain trust.
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The Right Way to Disclose Surcharges to Customers

The Right Way to Disclose Surcharges to Customers