An evaluation of CRMs, Salesforce Service cloud, Airtable, Zapier, and more. What types of tools are needed, finally good enough to use, and over-hyped for setting up AAI systems?

Panelists:
Gerald Hastie (Masterclass)
Joanne Chen (Foundation Capital)
Mila Krivoruchko (Zoom)
Peter Kuykendell (Mercari)