Derrick Mains is the founder of Podcastology. He is known for successful podcast series like The Convergence and Profit Matters. Mains is an experienced consultant and author of three books on Lean Management.

Andrew Kolikoff is a customer experience and sales innovator, and a Thought Leader. He is known for his work on Aurelius as a principal, and as a co-founder of the Secret Sauce Society.

This episode discusses the customer experience while delivering helpful advice on how to achieve success. Using a highly sophisticated and complex mathematical formula to teach audience members how to achieve their customer-related experiences.

The Sauce is a new video series hosted by entrepreneur Derrick Mains and Thought Leader Andrew Kolikoff. The two join together to discuss philosophy, business, and the state of the world. Among the topics are dark fish, ChatGPT, and Lao Tzu.

Chapters:

00:00 - Introduction

00:23 - 1+1+1+1=Success

16:15 - Customer Experience

18:15 - 6 Core Processes

21:00 - Expanded Processes

26:00 - Closing

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