DiscoverAlliance Maintenance, Inc.The Three-Part Process to Dealing with Angry Customers
The Three-Part Process to Dealing with Angry Customers

The Three-Part Process to Dealing with Angry Customers

Update: 2020-03-11
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David dives into Gitomer's article that outlines the 15 steps to defuse the customers anger, make a plan, and execute. From the January 2020 Area Developer conference.
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The Three-Part Process to Dealing with Angry Customers

The Three-Part Process to Dealing with Angry Customers

Alliance Maintenance, Inc.