The Truth About 5-Star Reviews & How to Tell Your Contractor They Screwed Up
Description
With the power of cell phones, it seems like finding a good contractor, or a good anything for that matter, is only a Google search away. But can you fully trust online reviews to help you find a contractor?
And once you've found a conctractor, accepted their quote and started work, how do you tell them they screwed something up and still maintain a good working relationship?
We delve into the truth about 5 star reviews and how to talk to your contractor if something is wrong.
Different types of online reviews (0:45 )
People make mistakes (1:30 )
Difficulty getting reviews (2:30 )
The working relationship with a contractor (3:20 )
Speak up right away (4:00 )
How to voice your concerns (4:30 )
Example - The project isn't clean (5:00 )
Step 1 - Document (6:10 )
Step 2 - Talk/Call (6:45 )
No texting (7:45 )
Sample conversation (8:00 )
Use your BS meter (9:20 )
Email - follow up on step 1 & 2 (9:50 )
United States
