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The Unwritten Rules of Work Communication

The Unwritten Rules of Work Communication

Update: 2024-09-16
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In this episode, Kaila and Kyle dive into the unspoken rules around Slack, Teams, and email. What is proper etiquette when it comes to professional communication these days? When is email actually necessary in a Slack-driven workplace environment?

Plus, award-winning journalist and communication expert Celeste Headlee weighs in on what she thinks the new rules of workplace communication should be. 


00:00 Intro

04:30 The issues with instant messaging 

10:32 Have Slack and Teams hurt workplace communications?

15:12 How Slack affects workplace culture after a layoff

18:24 Tactics for Slack (or any workplace IM platform)

20:21 How to think about email when your company has Slack or Teams

26:28 An argument for the email before the meeting

31:42 Tactics for in-person communication


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Each week on Per My Last Email, Morning Brew’s resident career experts Kaila and Kyle – whose careers have collectively spanned the corporate, government, nonprofit and startup sectors – debate the trickiest challenges in work life, and share tactics on how to overcome them. Share the show with a friend, and leave us a review on your favorite podcast app!

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The Unwritten Rules of Work Communication

The Unwritten Rules of Work Communication

Morning Brew