The Value of Customer Support Pt. 2 / Designing Exit Journeys / Again AI Stuff
Update: 2023-04-03
Description
Antonija and Helena met once again to continue from where they have left of a couple of weeks ago. The chat start with sharing good and bad customer support stories, then it derails into brainstorming if reading human emotions would be a viable source of data for design... And AI again drag itself into our minds!
Links from the episode
https://octopus.do
https://toffeeshare.com
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