The changing expectations of SME’s - in association with IBUK Talk
Update: 2022-02-08
Description
The SME insurance sector is a fast paced environment with influences from Technology, New Methods of Distribution, Product Design together with changing client needs driving a dynamic market. Increased competition amongst traditional insurers together with new competition from Schemes, MGA's and Insurtech models are driving change. We discuss some of the key areas around:
- Product design
- Purchasing behaviour and the drive to digitisation
- The impact of COVID driving changes to client needs
- The impact of home working
Recorded in association with IBUK Talk
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