The importance of communication ~ from a former hostage negotiator
Description
The importance of communication ~ from a former hostage negotiator
Nigel Taberner is an award winning expert speaker, who joins me this week to discuss the importance of communication, and how we can build deep relationships with our clients.
Nigel joined the police at age 21, after re-sitting his exams to fulfil his dream to be able to help people and fight crime.
He became a D.I. in counterterrorism and was a hostage negotiator for over ten years, dealing with over 130 incidents successfully.
We discuss the traits of a good communicator, including listening, emotional intelligence, and what is needed to effectively relate to people in order to develop relationships.
Nigel explains how it is important to work out someone's currency and what is important to them in order to influence the outcomes.
Connect with Nigel:
Hair & Scalp Salon Specialist course
Connect with Hair therapy:
Donate towards the podcast
Start your own podcast
Hair & Scalp Salon Specialist Course ~ Book now to become an expert!
United States
