At the recent National Enterprise Awards, Monaghan based health tech start-up, Spryt was crowned as the overall winner. I caught up with Neill Dunwoody one of Spryt’s co-founders.

Neill talks about his background, what Spryt does, patient experience as a service, fixing bottlenecks and more.

More about Spryt:

Spryt was founded by Neill Dunwoody and Daragh Donohue, and was inspired when a friend of theirs, sadly died after missing vital hospital appointments.

The current healthcare access model is rigid and unresponsive, forcing patients to adapt to an inflexible system. In the United States alone, $1 Trillion is spent annually on inefficient scheduling and billing, perpetuating a system that fails patients and payers/providers.

Spryt is transforming the way healthcare providers communicate with patients through its innovative AI-powered ‘virtual receptionist’ platform.

Designed to reduce missed appointments and enhance patient engagement, Spryt automates appointment reminders, follow-ups, and patient messaging via WhatsApp, SMS, and RCS, all while integrating with existing systems.

The solution has already been adopted by a growing number of GPs, clinics, and hospitals across Ireland and by the NHS in the UK (260% increase in patient engagement versus traditional methods). By helping practices cut no-show rates, streamline communication, and free up administrative resources,

Spryt is making a positive impact on healthcare delivery at a reduced cost of traditional systems and is removing 80-90% of the admin burden. Now preparing for expansion into the UK, US and wider EU markets, the company’s goal is to become the default digital front door for healthcare providers across Europe.