What happens when four of six top restaurants don’t return your call for a private dining event? You take your $10,000 party elsewhere. In this episode of the Lead with AI podcast with Dr. Tamara Nall, Alex Sambvani, CEO of Slang AI, shares how he faced this problem firsthand while planning a birthday at some of New York’s finest restaurants. His journey from aspiring chef inspired by his grandmother’s soul food kitchen to Wall Street analyst and then Spotify data scientist led him to address the restaurant industry’s communication gaps. Slang AI now handles over 20 million calls across 49 states, ensuring restaurants never miss reservations, catering requests, or corporate bookings. Launching during COVID accelerated adoption as restaurants had to embrace technology or close. The platform manages policy questions, cross-sells sister restaurants when one location is full, and keeps calls answered without interruptions. For restaurant owners losing revenue and diners frustrated with unanswered calls, this episode explores how AI is improving operations across the $899 billion restaurant industry one call at a time.

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Follow Alex Sambvani:

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LinkedIn: @AlexSambvani
Medium: Sambvani.Medium.com
Website: Slang.AI
LinkedIn (Slang AI):   @Slang-AI
Twitter/X: @Slang_AI