This episode of The Power to Sell Podcast, features Thom Coats, Professor and Director of the sales program at Middle Tennessee State University (MTSU). Coats details his career shift from over 25 years in sales and a six-year stint in law enforcement to academia.

A central theme is the transformative power of sales education, which he argues can "change family trees" by helping students earn double or triple the income of a normal degree. Coats stresses that "everybody sells"—whether externally or by promoting ideals within a company. He draws on his background to emphasize core principles: the necessity of listening and always asking for the deal. He teaches first-generation students to adopt a "CEO of their Family Inc." mindset to combat "impostor syndrome".

While acknowledging that technology has evolved (like shoe boxes being an early CRM) and AI is now a necessary tool, Coats insists that the principles of selling remain unchanged. Sales are fundamentally "human to human" (H2H); AI cannot "read a room" or handle high-dollar relationship sales. He concludes with key advice for student success: smile, and consistently show up on time, follow up, and follow through.