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What can we learn from a leader at the forefront of pharmacovigilance and risk management? Thomas Kuckuk, Head of System Operations Management at Novartis, offers an insightful journey through his career, weaving through medical informatics and into the heart of the pharmaceutical industry. This episode promises to illuminate the dynamics of safety technology and strategic program implementation, highlighting the critical differences between development and commercial settings that have shaped his professional path.

We delve into the world of AI, exploring its revolutionary role in safety technology and distinguishing between genuine AI applications and basic automation. The conversation sheds light on the pressing challenges of scaling AI solutions within large corporations and the fragmented software vendor landscape. Insights from the World Drug Safety Congress underscore the urgent need for innovation, steering away from the redundant reinvention of existing solutions, and pushing for a unified approach that truly adds business value.

Thomas and I also tackle the potential of industry-wide collaboration, especially in the context of cloud-based vendor landscapes. We discuss the impact of vendor lock-in on innovation and the promising avenues of adopting standardized data models to foster a competitive environment. By encouraging collaboration and balancing market forces, we aim to enhance patient safety and efficiency, unlocking new possibilities for both large and small players in the pharmaceutical world. Join us for a thought-provoking session that explores the potential of driving innovation through strategic industry partnerships.