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Welcome to AccelPro Employment Law, where we provide expert interviews and coaching to accelerate your professional development. Today, we are featuring a discussion about the union grievance arbitration process. Our guest is Corey Franklin, a member of FordHarrison’s Labor Relations and Healthcare Practice Groups and office managing partner of the firm’s St. Louis office. He’ll walk us through keys to success in the arbitration process and share hard lessons learned along the way.

“Where things tend to fall apart is where the employer is not fully apprised of their own facts. Every day, we all face a growing stack of paper and emails and things to do,” Franklin says. “So it’s understandable that folks tend to try to jump to the conclusion and cut out the investigation. But that’s really the first thing to do: Make sure you’ve got your arms around all the issues, all the facts, all the documents that are going to establish those facts.”

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