Through the Customer Lens with Dan Gingiss @dgingiss
Update: 2022-03-02
Description
Dan Gingiss is an international keynote speaker and coach who believes that a remarkable customer experience is your best sales and marketing strategy.
Dan's first job out of college was a marketing position. What he realized was creating the ultimate customer experience - being observant and treating the customer the same way you like to be treated, is the best marketing strategy of all.
In This Episode:
- Life lessons learned from attending summer camp
- Writing as a form of communication
- Communicating in a way that all people can understand
- Solving business problems through the customer lens
- How to get everyone in an organization to care about the customer
- Treating employees and customers as our most important asset
- How small businesses can create the ultimate customer experience
- There are no one size fits all solutions
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