Transformation Talks S1E8 - When transforming at speed and scale, listen to the customer
Update: 2019-06-03
Description
In this episode, David Lancefield is joined by Xavier Rolet, CEO, CQS who talks about his tenure as CEO of the London Stock Exchange. During his leadership, he scaled up the organisation from £800m to £14 billion through a complete reorganisation, which included acquisitions, new technology and hiring a new leadership team. In this podcast we find out about Rolet's strategy, leadership style and mindset, and why it is essential to put the customer first.
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