Transforming Wedding Venues from the top down - with Richard Kidner
Description
This week I am chatting all things venues, from a different perspective. I'm interviewing General Manager of Mulberry House Richard Kidner about running a team and keeping the venue current and attractive to couples. Culture starts from the top - and it's clear that at Mulberry the team want to succeed. We also discover the role technology and automation has played in the Mulberry house sales process, and the time the team have got back as a result.
Time stamps:
00:02 - Entrepreneurial Mindset and Business Autonomy
04:12 - The Role of a General Manager in Hospitality
14:03 - The Importance of Team Culture in Hospitality
19:27 - Marketing Review and Business Growth
27:53 - The Impact of Automation on Customer Experience
Mentioned in this episode:
Wed Pros Live 2026
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Ireland: Monday 23rd March 2026
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