DiscoverMailin’ It! - The Official USPS PodcastTransforming the Retail Experience
Transforming the Retail Experience

Transforming the Retail Experience

Update: 2025-08-05
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Director of Retail Operations, Tracy Raymond, and Senior Director of Delivery and Retail Technology, Bob Dixon, join us to discuss the Postal Service's plans to modernize hundreds of its retail locations and Post Offices across the country. Tune in to hear how USPS is streamlining operations and upgrading the retail experience to better serve today’s customers.  


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Transforming the Retail Experience

Transforming the Retail Experience

United States Postal Service